Number transfer from another operator

This page contains further instructions on how your current number is transferred and becomes an Elisa subscription

This is how the transfer of your number to Elisa proceeds

  1. The transfer of your current number to Elisa takes at least five working days, or you may also have agreed upon a specific activation date for later. Use your current SIM card until your new subscription is opened and keep the new SIM card in a safe place. To ensure the transfer goes smoothly, do not cancel your subscription or make changes to it.
  2. If you have any questions or wish to make changes to your subscription, please let us know. We want to make sure your subscription’s transfer goes as well as possible.
  3. Please wait patiently. We will let you know of the opening time of your subscription with a text message closer to the transfer time, and also remind you of it later. We want to ensure that the time of transfer does not surprise you. We will remind you of the time your subscription is opened with a text one day in advance, and again just 10 minutes before it happens. Please keep the new SIM card in your person well before the transfer.
  4. It is time to activate! Enjoy your new subscription.

If you have any questions or wish to make changes to your subscription order, please let us know. You can find our contact details here

Q & A