Customer Service - How can we help you?

We are happy to announce that we have set up a Ukrainian speaking toll-free customer service on tel. 0800 92055 Mon-Fri from 9 am to 3 pm.

Ми раді повідомити, що ми створили безкоштовну україномовну службу обслуговування клієнтів за тел. 0800 92055 Пн-Пт з 9:00 до 15:00.

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Contact Elisa's consumer customer service

  • Customer service – call us or book a call time

    010 190 240​
    (mobile call charge / local network charge, incl. queuing time)​

    Open Mon-Fri 8 am - 6 pm and by booking a call time Mon-Fri 8.30 am - 8 pm.

    Disruption/fault reports and PUK code requests 24 h. If you are calling because of a disruption, please have your device and/or connection nearby.

  • Order online or visit Elisa's store

    • Fast delivery to your home
    • Interest-free and cost-free payment term
    • Several different payment methods.

    Our knowledgeable salespeople will help you find the right equipment and connections for you.

    Find our nearest store (FI)

  • Omaguru – IT specialists at your service

    Personal help for your information technology problems, over the phone or at your home! ​

    0600 900 70
    (3 €/call + 3 € starting min + mobile call charge)​

    Open Mon-Fri 8 am - 8 pm, Sat 9 am - 5 pm.

    ​Order Omaguru for a home visit