Contact Information - Elisa and Saunalahti Customer Service

Customer Service - How can we help you?

Contact Information

OmaElisa 24/7

Download the renewed OmaElisa App

Customer service chat


You can find our customer service chat in OmaElisa.

The chat service is available Mon-Fri 8 am – 9 pm and Sat-Sun 9 am – 5 pm.

Please note that the Chat section only appears when you are using OmaElisa in Finnish.

You can find our customer service chat in OmaElisa.

The chat service is available Mon-Fri 8 am – 9 pm and Sat-Sun 9 am – 5 pm.

Please note that the Chat section only appears when you are using OmaElisa in Finnish.

OmaYhteisö and social media


In our OmaYhteisö customer community forum, you can ask for advice around the clock, every day of the year. In OmaYhteisö, you are assisted by other users as well as by numerous Elisa's experts.

Our customer service is ready to help you also at Facebook and Twitter: Mon-Fri 8 am - 9 pm, Sat-Sun 9 am - 9 pm.

Customer service


Open Mon-Fri 8 am - 6 pm and by booking a call time Mon-Fri 8.30 am - 8 pm.

010 190 240 
mobile call charge/local network charge

Disruption and fault reports and PUK code requests 24 h. If you are calling because of a disruption, please have your device and/or connection nearby.

Electronic contact form (FI)


Customer service is closed.

Open Mon-Fri 8 am - 6 pm and by booking a call time Mon-Fri 8.30 am - 8 pm.

010 190 240 (mobile call charge/local network charge)

Failure reports, PUK queries and reporting lost devices Mon-Sun 24/7.

You can obtain your PUK code free of charge at OmaElisa. We charge a service charge of EUR 12 for PUK code enquiries called to our customer service. The PUK code can only be disclosed to the owner of the subscription.

 

Electronic contact form (FI)

Omaguru


Personal help for your information technology problems, over the phone or at your home!

0600 900 70 (2,28 €/min + local/mobile charges)

Mon–Fri 8 am–9 pm, Sat 9 am–5 pm.

Order Omaguru for a home visit

 

Book a call time with our customer service


Choose a topic, date, and time. We will call you within 30 minutes of your chosen time. 

OmaElisa 24/7

Download the renewed OmaElisa App

Customer service chat


You can find our customer service chat in OmaElisa.

The chat service is available Mon-Fri 8 am – 9 pm and Sat-Sun 9 am – 5 pm.

Please note that the Chat section only appears when you are using OmaElisa in Finnish.

You can find our customer service chat in OmaElisa.

The chat service is available Mon-Fri 8 am – 9 pm and Sat-Sun 9 am – 5 pm.

Please note that the Chat section only appears when you are using OmaElisa in Finnish.

Customer service


Open Mon-Fri 8 am - 6 pm and by booking a call time Mon-Fri 8.30 am - 8 pm.

010 190 240 
mobile call charge/local network charge

Disruption and fault reports and PUK code requests 24 h. If you are calling because of a disruption, please have your device and/or connection nearby.

Electronic contact form (FI)


Customer service is closed.

Open Mon-Fri 8 am - 6 pm and by booking a call time Mon-Fri 8.30 am - 8 pm.

010 190 240 (mobile call charge/local network charge)

Failure reports, PUK queries and reporting lost devices Mon-Sun 24/7.

You can obtain your PUK code free of charge at OmaElisa. We charge a service charge of EUR 12 for PUK code enquiries called to our customer service. The PUK code can only be disclosed to the owner of the subscription.

 

Electronic contact form (FI)

OmaElisa 24/7

Download the renewed OmaElisa App

Customer service chat


You can find our customer service chat in OmaElisa.

The chat service is available Mon-Fri 8 am – 9 pm and Sat-Sun 9 am – 5 pm.

Please note that the Chat section only appears when you are using OmaElisa in Finnish.

You can find our customer service chat in OmaElisa.

The chat service is available Mon-Fri 8 am – 9 pm and Sat-Sun 9 am – 5 pm.

Please note that the Chat section only appears when you are using OmaElisa in Finnish.

Customer service


Open Mon-Fri 8 am - 6 pm and by booking a call time Mon-Fri 8.30 am - 8 pm.

010 190 240 
mobile call charge/local network charge

Disruption and fault reports and PUK code requests 24 h. If you are calling because of a disruption, please have your device and/or connection nearby.

Electronic contact form (FI)


Customer service is closed.

Open Mon-Fri 8 am - 6 pm and by booking a call time Mon-Fri 8.30 am - 8 pm.

010 190 240 (mobile call charge/local network charge)

Failure reports, PUK queries and reporting lost devices Mon-Sun 24/7.

You can obtain your PUK code free of charge at OmaElisa. We charge a service charge of EUR 12 for PUK code enquiries called to our customer service. The PUK code can only be disclosed to the owner of the subscription.

 

Electronic contact form (FI)

OmaYhteisö and social media


In our OmaYhteisö customer community forum, you can ask for advice around the clock, every day of the year. In OmaYhteisö, you are assisted by other users as well as by numerous Elisa's experts.

Our customer service is ready to help you also at Facebook and Twitter: Mon-Fri 8 am - 9 pm, Sat-Sun 9 am - 9 pm.

Customer service


Open Mon-Fri 8 am - 6 pm, by booking a call time Mon-Fri 8.30 am - 8 pm.

010 190 240 
mobile call charge/local network charge

Disruption and fault reports, PUK code queries and reporting of lost devices Mon-Sun 24/7.

 

Electronic contact form (FI)

Customer service is closed.

Open Mon-Fri 8 am - 6 pm, by booking a call time Mon-Fri 8.30 am - 8 pm.

010 190 240 
mobile call charge/local network charge

Failure reports, PUK queries and reporting lost devices Mon-Sun 24/7.

 

Electronic contact form (FI)

Omaguru


Personal help for your information technology problems, over the phone or at your home!

0600 900 70 (2,28 €/min + local/mobile charges)

Mon–Fri 8 am–9 pm, Sat 9 am–5 pm.

Order Omaguru for a home visit

 

OmaYhteisö and social media


In our OmaYhteisö customer community forum, you can ask for advice around the clock, every day of the year. In OmaYhteisö, you are assisted by other users as well as by numerous Elisa's experts.

Our customer service is ready to help you also at Facebook and Twitter: Mon-Fri 8 am - 9 pm, Sat-Sun 9 am - 9 pm.

Customer service


Open Mon-Fri 8 am - 6 pm and by booking a call time Mon-Fri 8.30 am - 8 pm.

010 190 240 
mobile call charge/local network charge

Disruption and fault reports and PUK code requests 24 h. If you are calling because of a disruption, please have your device and/or connection nearby.

Electronic contact form (FI)


Customer service is closed.

Open Mon-Fri 8 am - 6 pm and by booking a call time Mon-Fri 8.30 am - 8 pm.

010 190 240 (mobile call charge/local network charge)

Failure reports, PUK queries and reporting lost devices Mon-Sun 24/7.

You can obtain your PUK code free of charge at OmaElisa. We charge a service charge of EUR 12 for PUK code enquiries called to our customer service. The PUK code can only be disclosed to the owner of the subscription.

 

Electronic contact form (FI)

OmaYhteisö and social media


In our OmaYhteisö customer community forum, you can ask for advice around the clock, every day of the year. In OmaYhteisö, you are assisted by other users as well as by numerous Elisa's experts.

Our customer service is ready to help you also at Facebook and Twitter: Mon-Fri 8 am - 9 pm, Sat-Sun 9 am - 9 pm.

Customer service chat


You can find our customer service chat in OmaElisa.

The chat service is available Mon-Fri 8 am – 9 pm and Sat-Sun 9 am – 5 pm.

Please note that the Chat section only appears when you are using OmaElisa in Finnish.

You can find our customer service chat in OmaElisa.

The chat service is available Mon-Fri 8 am – 9 pm and Sat-Sun 9 am – 5 pm.

Please note that the Chat section only appears when you are using OmaElisa in Finnish.

Customer service


Open Mon-Fri 8 am - 6 pm and by booking a call time Mon-Fri 8.30 am - 8 pm.

010 190 240 
mobile call charge/local network charge

Disruption and fault reports and PUK code requests 24 h. If you are calling because of a disruption, please have your device and/or connection nearby.

Electronic contact form (FI)


Customer service is closed.

Open Mon-Fri 8 am - 6 pm and by booking a call time Mon-Fri 8.30 am - 8 pm.

010 190 240 (mobile call charge/local network charge)

Failure reports, PUK queries and reporting lost devices Mon-Sun 24/7.

You can obtain your PUK code free of charge at OmaElisa. We charge a service charge of EUR 12 for PUK code enquiries called to our customer service. The PUK code can only be disclosed to the owner of the subscription.

 

Electronic contact form (FI)

Omaguru


Personal help for your information technology problems, over the phone or at your home!

0600 900 70 (2,28 €/min + local/mobile charges)

Mon–Fri 8 am–9 pm, Sat 9 am–5 pm.

Order Omaguru for a home visit

 

OmaYhteisö and social media


In our OmaYhteisö customer community forum, you can ask for advice around the clock, every day of the year. In OmaYhteisö, you are assisted by other users as well as by numerous Elisa's experts.

Our customer service is ready to help you also at Facebook and Twitter: Mon-Fri 8 am - 9 pm, Sat-Sun 9 am - 9 pm.

Customer service


Open Mon-Fri 8 am - 6 pm and by booking a call time Mon-Fri 8.30 am - 8 pm.

010 190 240 
mobile call charge/local network charge

Disruption and fault reports and PUK code requests 24 h. If you are calling because of a disruption, please have your device and/or connection nearby.

Electronic contact form (FI)


Customer service is closed.

Open Mon-Fri 8 am - 6 pm and by booking a call time Mon-Fri 8.30 am - 8 pm.

010 190 240 (mobile call charge/local network charge)

Failure reports, PUK queries and reporting lost devices Mon-Sun 24/7.

You can obtain your PUK code free of charge at OmaElisa. We charge a service charge of EUR 12 for PUK code enquiries called to our customer service. The PUK code can only be disclosed to the owner of the subscription.

 

Electronic contact form (FI)

OmaElisa 24/7

Download the renewed OmaElisa App

Omaguru


Personal help for your information technology problems, over the phone or at your home!

0600 900 70 (2,28 €/min + local/mobile charges)

Mon–Fri 8 am–9 pm, Sat 9 am–5 pm.

Order Omaguru for a home visit

 

Book a call time with our customer service
Choose a topic
    Choose a time

      Thank you for booking a time with us! We will contact you within 30 minutes of your appointment.

      An error occurred. Please try again if necessary.

      Haluatko säästää aikaa ja vaivaa?

      Anna asiantuntijan hoitaa homma puolestasi.

      Se on helppoa! Yksi soitto Elisan Omagurulle riittää. Olemme apunasi arkisin klo 8 - 21 ja lauantaisin 9 - 17.

      (2,28 €/min mpm/pvm)

      Miksi Omaguru?

      • Helppoa, nopeaa ja vaivatonta!
      • Elisan parhaat kodin tietotekniikan asiantuntijat palveluksessasi
      • Sinun ei tarvitse osata itse, koska Omaguru voi ottaa etäyhteyden laitteeseesi