Contact Information - Elisa and Saunalahti Customer Service

Customer Service - How can we help you?

Contact Information

OmaElisa


In OmaElisa you can take care of your subscription and invoice matters without queuing and in the most affordable way, exactly when you want to!
 

Customer service chat


You can find our customer service chat in OmaElisa. The chat service is available Mon–Fri 8 am – 7 pm.

Please note that the Chat section only appears when you are using OmaElisa in Finnish.

Tip: If the chat button doesn't appear, the chat service is reserved. Refresh the page if necessary.

 

 

You can find our customer service chat in OmaElisa Mon–Fri 8 am – 7 pm.

 

 

 

 

 


 

 

OmaYhteisö and social media


In our OmaYhteisö customer community forum, you can ask for advice around the clock, every day of the year. In OmaYhteisö, you are assisted by other users as well as by numerous Elisa's experts.

Our customer service is ready to help you also at Facebook and Twitter: Mon-Fri 8-20, Sat-Sun 10-20.

Customer service


For changes made via our customer service, we charge a fee according to the price list.

010 190 240 (mobile call charge/local network charge)

Mon-Fri 8 am - 7 pm, Sat 10 am - 4:30 pm. Disruption reports and PUK code requests 24 h. If you are calling because of a disruption, please have your device and/or connection nearby.

Electronic contact form (FI)


Customer service is closed.

Mon-Fri 8 am - 7 pm, Sat 10 am - 4:30 pm

010 190 240 (mobile call charge/local network charge)

Failure reports, PUK queries and reporting lost devices Mon-Sun 24/7.

You can obtain your PUK code free of charge at OmaElisa. We charge a service charge of EUR 12 for PUK code enquiries called to our customer service. The PUK code can only be disclosed to the owner of the subscription.

Electronic contact form (FI)

 

 

Omaguru


Personal help for your information technology problems, over the phone or at your home!

0600 900 30 (€2,28/min + local/mobile charges) or elisa.fi/omaguru

Mon–Fri 8 am–9 pm, Sat 9 am–5 pm.

Order Omaguru for a home visit >

 

Book a call time with our customer service


Choose a topic, date, and time. We will call you within 30 minutes of your chosen time. 

OmaElisa


In OmaElisa you can take care of your subscription and invoice matters without queuing and in the most affordable way, exactly when you want to!
 

Customer service chat


You can find our customer service chat in OmaElisa. The chat service is available Mon–Fri 8 am – 7 pm.

Please note that the Chat section only appears when you are using OmaElisa in Finnish.

Tip: If the chat button doesn't appear, the chat service is reserved. Refresh the page if necessary.

 

 

You can find our customer service chat in OmaElisa Mon–Fri 8 am – 7 pm.

 

 

 

 

 


 

 

Customer service


For changes made via our customer service, we charge a fee according to the price list.

010 190 240 (mobile call charge/local network charge)

Mon-Fri 8 am - 7 pm, Sat 10 am - 4:30 pm. Disruption reports and PUK code requests 24 h. If you are calling because of a disruption, please have your device and/or connection nearby.

Electronic contact form (FI)


Customer service is closed.

Mon-Fri 8 am - 7 pm, Sat 10 am - 4:30 pm

010 190 240 (mobile call charge/local network charge)

Failure reports, PUK queries and reporting lost devices Mon-Sun 24/7.

You can obtain your PUK code free of charge at OmaElisa. We charge a service charge of EUR 12 for PUK code enquiries called to our customer service. The PUK code can only be disclosed to the owner of the subscription.

Electronic contact form (FI)

 

 

OmaElisa


In OmaElisa you can take care of your subscription and invoice matters without queuing and in the most affordable way, exactly when you want to!
 

Customer service chat


You can find our customer service chat in OmaElisa. The chat service is available Mon–Fri 8 am – 7 pm.

Please note that the Chat section only appears when you are using OmaElisa in Finnish.

Tip: If the chat button doesn't appear, the chat service is reserved. Refresh the page if necessary.

 

 

You can find our customer service chat in OmaElisa Mon–Fri 8 am – 7 pm.

 

 

 

 

 


 

 

Customer service


For changes made via our customer service, we charge a fee according to the price list.

010 190 240 (mobile call charge/local network charge)

Mon-Fri 8 am - 7 pm, Sat 10 am - 4:30 pm. Disruption reports and PUK code requests 24 h. If you are calling because of a disruption, please have your device and/or connection nearby.

Electronic contact form (FI)


Customer service is closed.

Mon-Fri 8 am - 7 pm, Sat 10 am - 4:30 pm

010 190 240 (mobile call charge/local network charge)

Failure reports, PUK queries and reporting lost devices Mon-Sun 24/7.

You can obtain your PUK code free of charge at OmaElisa. We charge a service charge of EUR 12 for PUK code enquiries called to our customer service. The PUK code can only be disclosed to the owner of the subscription.

Electronic contact form (FI)

 

 

OmaYhteisö and social media


In our OmaYhteisö customer community forum, you can ask for advice around the clock, every day of the year. In OmaYhteisö, you are assisted by other users as well as by numerous Elisa's experts.

Our customer service is ready to help you also at Facebook and Twitter: Mon-Fri 8-20, Sat-Sun 10-20.

Customer service


For changes made via our customer service, we charge a fee according to the price list.

010 190 240 (mobile call charge/local network charge)

Mon-Fri 8 am - 7 pm, Sat 10 am - 4:30 pm. Disruption reports and PUK code requests 24 h. If you are calling because of a disruption, please have your device and/or connection nearby.

Electronic contact form (FI)


Customer service is closed.

Mon-Fri 8 am - 7 pm, Sat 10 am - 4:30 pm

010 190 240 (mobile call charge/local network charge)

Failure reports, PUK queries and reporting lost devices Mon-Sun 24/7.

You can obtain your PUK code free of charge at OmaElisa. We charge a service charge of EUR 12 for PUK code enquiries called to our customer service. The PUK code can only be disclosed to the owner of the subscription.

Electronic contact form (FI)

 

 

Omaguru


Personal help for your information technology problems, over the phone or at your home!

0600 900 30 (€2,28/min + local/mobile charges) or elisa.fi/omaguru

Mon–Fri 8 am–9 pm, Sat 9 am–5 pm.

Order Omaguru for a home visit >

 

OmaYhteisö and social media


In our OmaYhteisö customer community forum, you can ask for advice around the clock, every day of the year. In OmaYhteisö, you are assisted by other users as well as by numerous Elisa's experts.

Our customer service is ready to help you also at Facebook and Twitter: Mon-Fri 8-20, Sat-Sun 10-20.

Customer service


For changes made via our customer service, we charge a fee according to the price list.

010 190 240 (mobile call charge/local network charge)

Mon-Fri 8 am - 7 pm, Sat 10 am - 4:30 pm. Disruption reports and PUK code requests 24 h. If you are calling because of a disruption, please have your device and/or connection nearby.

Electronic contact form (FI)


Customer service is closed.

Mon-Fri 8 am - 7 pm, Sat 10 am - 4:30 pm

010 190 240 (mobile call charge/local network charge)

Failure reports, PUK queries and reporting lost devices Mon-Sun 24/7.

You can obtain your PUK code free of charge at OmaElisa. We charge a service charge of EUR 12 for PUK code enquiries called to our customer service. The PUK code can only be disclosed to the owner of the subscription.

Electronic contact form (FI)

 

 

OmaYhteisö and social media


In our OmaYhteisö customer community forum, you can ask for advice around the clock, every day of the year. In OmaYhteisö, you are assisted by other users as well as by numerous Elisa's experts.

Our customer service is ready to help you also at Facebook and Twitter: Mon-Fri 8-20, Sat-Sun 10-20.

Customer service chat


You can find our customer service chat in OmaElisa. The chat service is available Mon–Fri 8 am – 7 pm.

Please note that the Chat section only appears when you are using OmaElisa in Finnish.

Tip: If the chat button doesn't appear, the chat service is reserved. Refresh the page if necessary.

 

 

You can find our customer service chat in OmaElisa Mon–Fri 8 am – 7 pm.

 

 

 

 

 


 

 

Customer service


For changes made via our customer service, we charge a fee according to the price list.

010 190 240 (mobile call charge/local network charge)

Mon-Fri 8 am - 7 pm, Sat 10 am - 4:30 pm. Disruption reports and PUK code requests 24 h. If you are calling because of a disruption, please have your device and/or connection nearby.

Electronic contact form (FI)


Customer service is closed.

Mon-Fri 8 am - 7 pm, Sat 10 am - 4:30 pm

010 190 240 (mobile call charge/local network charge)

Failure reports, PUK queries and reporting lost devices Mon-Sun 24/7.

You can obtain your PUK code free of charge at OmaElisa. We charge a service charge of EUR 12 for PUK code enquiries called to our customer service. The PUK code can only be disclosed to the owner of the subscription.

Electronic contact form (FI)

 

 

Omaguru


Personal help for your information technology problems, over the phone or at your home!

0600 900 30 (€2,28/min + local/mobile charges) or elisa.fi/omaguru

Mon–Fri 8 am–9 pm, Sat 9 am–5 pm.

Order Omaguru for a home visit >

 

OmaYhteisö and social media


In our OmaYhteisö customer community forum, you can ask for advice around the clock, every day of the year. In OmaYhteisö, you are assisted by other users as well as by numerous Elisa's experts.

Our customer service is ready to help you also at Facebook and Twitter: Mon-Fri 8-20, Sat-Sun 10-20.

Customer service


For changes made via our customer service, we charge a fee according to the price list.

010 190 240 (mobile call charge/local network charge)

Mon-Fri 8 am - 7 pm, Sat 10 am - 4:30 pm. Disruption reports and PUK code requests 24 h. If you are calling because of a disruption, please have your device and/or connection nearby.

Electronic contact form (FI)


Customer service is closed.

Mon-Fri 8 am - 7 pm, Sat 10 am - 4:30 pm

010 190 240 (mobile call charge/local network charge)

Failure reports, PUK queries and reporting lost devices Mon-Sun 24/7.

You can obtain your PUK code free of charge at OmaElisa. We charge a service charge of EUR 12 for PUK code enquiries called to our customer service. The PUK code can only be disclosed to the owner of the subscription.

Electronic contact form (FI)

 

 

OmaElisa


In OmaElisa you can take care of your subscription and invoice matters without queuing and in the most affordable way, exactly when you want to!
 

Omaguru


Personal help for your information technology problems, over the phone or at your home!

0600 900 30 (€2,28/min + local/mobile charges) or elisa.fi/omaguru

Mon–Fri 8 am–9 pm, Sat 9 am–5 pm.

Order Omaguru for a home visit >

 

Book a call time with our customer service
Choose a topic
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