Contact Information - Elisa and Saunalahti Customer Service

Customer Service - How can we help you?

Contact Information - Elisa and Saunalahti Customer Service

Manage your subscriptions in OmaElisa


In OmaElisa, you can take care of your subscription and invoice -related matters without queuing and at a lower cost, precisely when it is convenient for you!

Prices in OmaElisa e.g.
- Change of subscription type €0
- Change of bill delivery method €0
- Payment contract €5

Asiakaspalvelu Chat


You can find our customer service chat in OmaElisa. Log in to OmaElisa choose Asiakaspalvelu from the left side of the page. The chat service is available Mon–Fri 8 am – 7 pm. Please note that the Chat section only appears when you are using OmaElisa in Finnish.

Tip: If the chat button doesn't appear, the chat service is reserved. Refresh the page if necessary.

 

 

You can find our customer service chat in OmaElisa Mon–Fri 8 am – 7 pm.

 

 

 

 

 


 

 

Ask Palsta's experts


On our Palsta customer community forum, you can ask for advice around the clock, every day of the year. In Palsta, you are assisted by other users as well as by numerous Elisa experts.

Our customer service is ready to help you also at Facebook and Twitter: Mon-Fri 8-20, Sat-Sun 10-20.

Customer service


We charge for changes implemented via our Customer service according to our price list.

010 190 240 (mobile call charge/local network charge)

Mon-Fri 8 am - 7 pm, Sat 10 am - 4:30 pm.
Our customer service is closed on Midsummer Eve (June 22nd) and on Midsummer Day (June 23rd).

Failure reports, PUK queries and reporting lost devices Mon-Sun 24/7.

Electronic contact form (FI)


Customer service is closed.

Mon-Fri 8 am - 7 pm, Sat 10 am - 4:30 pm
Our customer service is closed on Midsummer Eve (June 22nd) and on Midsummer Day (June 23rd).

010 190 240 (mobile call charge/local network charge)

Failure reports, PUK queries and reporting lost devices Mon-Sun 24/7.

You can obtain your PUK code free of charge at OmaElisa. We charge a service charge of EUR 12 for PUK code enquiries called to our customer service. The PUK code can only be disclosed to the owner of the subscription.

Electronic contact form (FI)

 

 

Call Elisa's Omaguru service


Get personal assistance in technical problems!

Omaguru offers personal assistance if you need user guidance or help with device settings. If you think there is a problem with an Elisa device, network or service, notify our customer service.

0600 900 30 (€2,28/min + local/mobile charges) or elisa.fi/omaguru

Mon–Fri 8 am–9 pm, Sat 9 am–5 pm.
Omaguru service is closed on Midsummer Eve (June 22nd) and on Midsummer Day (June 23rd).

 

Book a call time with our customer service


Choose a topic, date, and time. We will call you within 30 minutes of your chosen time. 

Manage your subscriptions in OmaElisa


In OmaElisa, you can take care of your subscription and invoice -related matters without queuing and at a lower cost, precisely when it is convenient for you!

Prices in OmaElisa e.g.
- Change of subscription type €0
- Change of bill delivery method €0
- Payment contract €5

Asiakaspalvelu Chat


You can find our customer service chat in OmaElisa. Log in to OmaElisa choose Asiakaspalvelu from the left side of the page. The chat service is available Mon–Fri 8 am – 7 pm. Please note that the Chat section only appears when you are using OmaElisa in Finnish.

Tip: If the chat button doesn't appear, the chat service is reserved. Refresh the page if necessary.

 

 

You can find our customer service chat in OmaElisa Mon–Fri 8 am – 7 pm.

 

 

 

 

 


 

 

Customer service


We charge for changes implemented via our Customer service according to our price list.

010 190 240 (mobile call charge/local network charge)

Mon-Fri 8 am - 7 pm, Sat 10 am - 4:30 pm.
Our customer service is closed on Midsummer Eve (June 22nd) and on Midsummer Day (June 23rd).

Failure reports, PUK queries and reporting lost devices Mon-Sun 24/7.

Electronic contact form (FI)


Customer service is closed.

Mon-Fri 8 am - 7 pm, Sat 10 am - 4:30 pm
Our customer service is closed on Midsummer Eve (June 22nd) and on Midsummer Day (June 23rd).

010 190 240 (mobile call charge/local network charge)

Failure reports, PUK queries and reporting lost devices Mon-Sun 24/7.

You can obtain your PUK code free of charge at OmaElisa. We charge a service charge of EUR 12 for PUK code enquiries called to our customer service. The PUK code can only be disclosed to the owner of the subscription.

Electronic contact form (FI)

 

 

Manage your subscriptions in OmaElisa


In OmaElisa, you can take care of your subscription and invoice -related matters without queuing and at a lower cost, precisely when it is convenient for you!

Prices in OmaElisa e.g.
- Change of subscription type €0
- Change of bill delivery method €0
- Payment contract €5

Asiakaspalvelu Chat


You can find our customer service chat in OmaElisa. Log in to OmaElisa choose Asiakaspalvelu from the left side of the page. The chat service is available Mon–Fri 8 am – 7 pm. Please note that the Chat section only appears when you are using OmaElisa in Finnish.

Tip: If the chat button doesn't appear, the chat service is reserved. Refresh the page if necessary.

 

 

You can find our customer service chat in OmaElisa Mon–Fri 8 am – 7 pm.

 

 

 

 

 


 

 

Customer service


We charge for changes implemented via our Customer service according to our price list.

010 190 240 (mobile call charge/local network charge)

Mon-Fri 8 am - 7 pm, Sat 10 am - 4:30 pm.
Our customer service is closed on Midsummer Eve (June 22nd) and on Midsummer Day (June 23rd).

Failure reports, PUK queries and reporting lost devices Mon-Sun 24/7.

Electronic contact form (FI)


Customer service is closed.

Mon-Fri 8 am - 7 pm, Sat 10 am - 4:30 pm
Our customer service is closed on Midsummer Eve (June 22nd) and on Midsummer Day (June 23rd).

010 190 240 (mobile call charge/local network charge)

Failure reports, PUK queries and reporting lost devices Mon-Sun 24/7.

You can obtain your PUK code free of charge at OmaElisa. We charge a service charge of EUR 12 for PUK code enquiries called to our customer service. The PUK code can only be disclosed to the owner of the subscription.

Electronic contact form (FI)

 

 

Manage your subscriptions in OmaElisa


In OmaElisa, you can take care of your subscription and invoice -related matters without queuing and at a lower cost, precisely when it is convenient for you!

Prices in OmaElisa e.g.
- Change of subscription type €0
- Change of bill delivery method €0
- Payment contract €5

Asiakaspalvelu Chat


You can find our customer service chat in OmaElisa. Log in to OmaElisa choose Asiakaspalvelu from the left side of the page. The chat service is available Mon–Fri 8 am – 7 pm. Please note that the Chat section only appears when you are using OmaElisa in Finnish.

Tip: If the chat button doesn't appear, the chat service is reserved. Refresh the page if necessary.

 

 

You can find our customer service chat in OmaElisa Mon–Fri 8 am – 7 pm.

 

 

 

 

 


 

 

Customer service


We charge for changes implemented via our Customer service according to our price list.

010 190 240 (mobile call charge/local network charge)

Mon-Fri 8 am - 7 pm, Sat 10 am - 4:30 pm.
Our customer service is closed on Midsummer Eve (June 22nd) and on Midsummer Day (June 23rd).

Failure reports, PUK queries and reporting lost devices Mon-Sun 24/7.

Electronic contact form (FI)


Customer service is closed.

Mon-Fri 8 am - 7 pm, Sat 10 am - 4:30 pm
Our customer service is closed on Midsummer Eve (June 22nd) and on Midsummer Day (June 23rd).

010 190 240 (mobile call charge/local network charge)

Failure reports, PUK queries and reporting lost devices Mon-Sun 24/7.

You can obtain your PUK code free of charge at OmaElisa. We charge a service charge of EUR 12 for PUK code enquiries called to our customer service. The PUK code can only be disclosed to the owner of the subscription.

Electronic contact form (FI)

 

 

Customer service


We charge for changes implemented via our Customer service according to our price list.

010 190 240 (mobile call charge/local network charge)

Mon-Fri 8 am - 7 pm, Sat 10 am - 4:30 pm.
Our customer service is closed on Midsummer Eve (June 22nd) and on Midsummer Day (June 23rd).

Failure reports, PUK queries and reporting lost devices Mon-Sun 24/7.

Electronic contact form (FI)


Customer service is closed.

Mon-Fri 8 am - 7 pm, Sat 10 am - 4:30 pm
Our customer service is closed on Midsummer Eve (June 22nd) and on Midsummer Day (June 23rd).

010 190 240 (mobile call charge/local network charge)

Failure reports, PUK queries and reporting lost devices Mon-Sun 24/7.

You can obtain your PUK code free of charge at OmaElisa. We charge a service charge of EUR 12 for PUK code enquiries called to our customer service. The PUK code can only be disclosed to the owner of the subscription.

Electronic contact form (FI)

 

 

Call Elisa's Omaguru service


Get personal assistance in technical problems!

Omaguru offers personal assistance if you need user guidance or help with device settings. If you think there is a problem with an Elisa device, network or service, notify our customer service.

0600 900 30 (€2,28/min + local/mobile charges) or elisa.fi/omaguru

Mon–Fri 8 am–9 pm, Sat 9 am–5 pm.
Omaguru service is closed on Midsummer Eve (June 22nd) and on Midsummer Day (June 23rd).

 

Manage your subscriptions in OmaElisa


In OmaElisa, you can take care of your subscription and invoice -related matters without queuing and at a lower cost, precisely when it is convenient for you!

Prices in OmaElisa e.g.
- Change of subscription type €0
- Change of bill delivery method €0
- Payment contract €5

Ask Palsta's experts


On our Palsta customer community forum, you can ask for advice around the clock, every day of the year. In Palsta, you are assisted by other users as well as by numerous Elisa experts.

Our customer service is ready to help you also at Facebook and Twitter: Mon-Fri 8-20, Sat-Sun 10-20.

Customer service


We charge for changes implemented via our Customer service according to our price list.

010 190 240 (mobile call charge/local network charge)

Mon-Fri 8 am - 7 pm, Sat 10 am - 4:30 pm.
Our customer service is closed on Midsummer Eve (June 22nd) and on Midsummer Day (June 23rd).

Failure reports, PUK queries and reporting lost devices Mon-Sun 24/7.

Electronic contact form (FI)


Customer service is closed.

Mon-Fri 8 am - 7 pm, Sat 10 am - 4:30 pm
Our customer service is closed on Midsummer Eve (June 22nd) and on Midsummer Day (June 23rd).

010 190 240 (mobile call charge/local network charge)

Failure reports, PUK queries and reporting lost devices Mon-Sun 24/7.

You can obtain your PUK code free of charge at OmaElisa. We charge a service charge of EUR 12 for PUK code enquiries called to our customer service. The PUK code can only be disclosed to the owner of the subscription.

Electronic contact form (FI)

 

 

Call Elisa's Omaguru service


Get personal assistance in technical problems!

Omaguru offers personal assistance if you need user guidance or help with device settings. If you think there is a problem with an Elisa device, network or service, notify our customer service.

0600 900 30 (€2,28/min + local/mobile charges) or elisa.fi/omaguru

Mon–Fri 8 am–9 pm, Sat 9 am–5 pm.
Omaguru service is closed on Midsummer Eve (June 22nd) and on Midsummer Day (June 23rd).

 

Manage your subscriptions in OmaElisa


In OmaElisa, you can take care of your subscription and invoice -related matters without queuing and at a lower cost, precisely when it is convenient for you!

Prices in OmaElisa e.g.
- Change of subscription type €0
- Change of bill delivery method €0
- Payment contract €5

Ask Palsta's experts


On our Palsta customer community forum, you can ask for advice around the clock, every day of the year. In Palsta, you are assisted by other users as well as by numerous Elisa experts.

Our customer service is ready to help you also at Facebook and Twitter: Mon-Fri 8-20, Sat-Sun 10-20.

Customer service


We charge for changes implemented via our Customer service according to our price list.

010 190 240 (mobile call charge/local network charge)

Mon-Fri 8 am - 7 pm, Sat 10 am - 4:30 pm.
Our customer service is closed on Midsummer Eve (June 22nd) and on Midsummer Day (June 23rd).

Failure reports, PUK queries and reporting lost devices Mon-Sun 24/7.

Electronic contact form (FI)


Customer service is closed.

Mon-Fri 8 am - 7 pm, Sat 10 am - 4:30 pm
Our customer service is closed on Midsummer Eve (June 22nd) and on Midsummer Day (June 23rd).

010 190 240 (mobile call charge/local network charge)

Failure reports, PUK queries and reporting lost devices Mon-Sun 24/7.

You can obtain your PUK code free of charge at OmaElisa. We charge a service charge of EUR 12 for PUK code enquiries called to our customer service. The PUK code can only be disclosed to the owner of the subscription.

Electronic contact form (FI)

 

 

Call Elisa's Omaguru service


Get personal assistance in technical problems!

Omaguru offers personal assistance if you need user guidance or help with device settings. If you think there is a problem with an Elisa device, network or service, notify our customer service.

0600 900 30 (€2,28/min + local/mobile charges) or elisa.fi/omaguru

Mon–Fri 8 am–9 pm, Sat 9 am–5 pm.
Omaguru service is closed on Midsummer Eve (June 22nd) and on Midsummer Day (June 23rd).

 

Manage your subscriptions in OmaElisa


In OmaElisa, you can take care of your subscription and invoice -related matters without queuing and at a lower cost, precisely when it is convenient for you!

Prices in OmaElisa e.g.
- Change of subscription type €0
- Change of bill delivery method €0
- Payment contract €5

Ask Palsta's experts


On our Palsta customer community forum, you can ask for advice around the clock, every day of the year. In Palsta, you are assisted by other users as well as by numerous Elisa experts.

Our customer service is ready to help you also at Facebook and Twitter: Mon-Fri 8-20, Sat-Sun 10-20.

Book a call time with our customer service
Choose a topic
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