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In OmaElisa you can take care of your subscription and invoice matters without queuing and in the most affordable way, exactly when you want to!

  • Check the due date of your invoice
  • View your open and paid invoices
  • Get extended payment time up to 60 days
To omaelisa
 

Best way to get help with invoices and payments is through these channels

OmaElisa 24/7


In OmaElisa you can take care of your subscription and invoice matters without queuing and in the most affordable way, exactly when you want to!




Book a call time


During opening hours on weekdays from 8 am to 6 pm, we will call you as soon as possible, but no later than within two hours.

At other times, you can book a time on the calendar, and we will call you within 30 minutes of your booked appointment.

Corporate customer? Get service here ›



Customer service


010 190 240​
(mobile call charge/ local network charge)​

Open Mon-Fri 8 am - 6 pm​.

Disruption and fault reports and PUK code requests 24 h. If you are calling because of a disruption, please have your device and/or connection nearby.​

Changes easily in OmaElisa self-service

Help from instructions 


Search instructions
 

You can get help from these channels

OmaElisa 24/7


In OmaElisa you can take care of your subscription and invoice matters without queuing and in the most affordable way, exactly when you want to!




Book a call time


During opening hours on weekdays from 8 am to 6 pm, we will call you as soon as possible, but no later than within two hours.

At other times, you can book a time on the calendar, and we will call you within 30 minutes of your booked appointment.

Corporate customer? Get service here ›


Customer service


010 190 240​
(mobile call charge/ local network charge)​

Open Mon-Fri 8 am - 6 pm​.

Disruption and fault reports and PUK code requests 24 h. If you are calling because of a disruption, please have your device and/or connection nearby.​

Does your phone ask for the PUK code?

Get your PUK code free of charge from OmaElisa.
Check our instructions ›

Problems with your internet connection?

If you have our fixed or mobile broadband, open a fault report in OmaElisa.


instructions for connection problems
 

Help to faults and disruptions from these channels

Call me


During opening hours on weekdays from 8 am to 6 pm, we will call you as soon as possible, but no later than within two hours.

At other times, you can book a time on the calendar, and we will call you within 30 minutes of your booked appointment.

Corporate customer? Get help here ›

Customer service


010 190 240​
(mobile call charge/ local network charge)​

Open Mon-Fri 8 am - 6 pm​.

Disruption and fault reports and PUK code requests 24 h. If you are calling because of a disruption, please have your device and/or connection nearby.

Omaguru – IT specialists at your service

Personal help for your information technology problems, over the phone or at your home!

0600 900 70
(2,50 €/call + 2,50 € starting min + mobile call charge)​

Mon-Fri 8 am-9 pm, Sat 9 am-5 pm.

Contact Elisa's consumer customer service

Customer service – call us or book a call time

Open Mon-Fri 8 am - 6 pm and by booking a call time Mon-Fri 8.30 am - 8 pm. 

010 190 240​
(mobile call charge / local network charge)​

Disruption/fault reports and PUK code requests 24 h. If you are calling because of a disruption, please have your device and/or connection nearby.

Order online or visit Elisa's store

  • Fast delivery to your home
  • Interest-free and cost-free payment term
  • Several different payment methods.

Our knowledgeable salespeople will help you find the right equipment and connections for you.

Find our nearest store (FI)

Omaguru – IT specialists at your service

Personal help for your information technology problems, over the phone or at your home! ​

0600 900 70
(2,50 €/call + 2,50 € starting min + mobile call charge)​

Mon-Fri 8 am-9 pm, Sat 9 am-5 pm.

​Order Omaguru for a home visit