Due to industrial actions our customer service resources are limited. Our phone service​ is open from 8 AM to 3 PM. We apologize for the lengthened queuing times that may take place. See our customerservice tips (FI)

You can check the opening times of Elisa's shops at elisa.fi/myymalat (FI).

Due to industrial actions the phone service of Omaguru is closed.

Find the fastest way to contact us – pick a topic

In OmaElisa you can take care of your subscription and invoice matters without queuing and in the most affordable way, exactly when you want to!

  • Check the due date of your invoice
  • View your open and paid invoices
  • Get extended payment time up to 60 days
To omaelisa
 

Best way to get help with invoices and payments is through these channels

OmaElisa 24/7


In OmaElisa you can take care of your subscription and invoice matters without queuing and in the most affordable way, exactly when you want to!




Book a call time


Due to industrial actions our customer service resources are limited. We are not accepting new bookings at this time. 

Corporate customer? Get service here ›



Customer service


010 190 240​
(mobile call charge/ local network charge)​

Due to industrial actions our customer service resources are limited. Our phone service​ is open from 8 AM to 3 PM. 

Disruption and fault reports and PUK code requests 24 h. If you are calling because of a disruption, please have your device and/or connection nearby.​

Changes easily in OmaElisa self-service

Help from instructions 


Search instructions
 

You can get help from these channels

OmaElisa 24/7


In OmaElisa you can take care of your subscription and invoice matters without queuing and in the most affordable way, exactly when you want to!



Book a call time


Due to industrial actions our customer service resources are limited. We are not accepting new bookings at this time. 

Corporate customer? Get service here ›


Customer service


010 190 240​
(mobile call charge/ local network charge)​

Due to industrial actions our customer service resources are limited. Our phone service​ is open from 8 AM to 3 PM. 

Disruption and fault reports and PUK code requests 24 h. If you are calling because of a disruption, please have your device and/or connection nearby.​

Does your phone ask for the PUK code?

Get your PUK code free of charge from OmaElisa.
Check our instructions ›

Problems with your internet connection?

If you have our fixed or mobile broadband, open a fault report in OmaElisa.


instructions for connection problems
 

Help to faults and disruptions from these channels

Call me


Due to industrial actions our customer service resources are limited. We are not accepting new bookings at this time. 

Corporate customer? Get help here ›

Customer service


010 190 240​
(mobile call charge/ local network charge)​

Due to industrial actions our customer service resources are limited. Our phone service​ is open from 8 AM to 3 PM. 

Disruption and fault reports and PUK code requests 24 h. If you are calling because of a disruption, please have your device and/or connection nearby.

Omaguru – IT specialists at your service

Personal help for your information technology problems, over the phone or at your home!

0600 900 70
(2,50 €/call + 2,50 € starting min + mobile call charge)​

Due to industrial actions the phone service of Omaguru is closed.


Contact Elisa's consumer customer service

Customer service – call us or book a call time

010 190 240​
(mobile call charge / local network charge)​

Due to industrial actions our customer service resources are limited. Our phone service​ is open from 8 AM to 3 PM. 

Disruption/fault reports and PUK code requests 24 h. If you are calling because of a disruption, please have your device and/or connection nearby.

Order online or visit Elisa's store

  • Fast delivery to your home
  • Interest-free and cost-free payment term
  • Several different payment methods.

Our knowledgeable salespeople will help you find the right equipment and connections for you.

Find our nearest store (FI)

Omaguru – IT specialists at your service

Personal help for your information technology problems, over the phone or at your home! ​

0600 900 70
(2,50 €/call + 2,50 € starting min + mobile call charge)​

Due to industrial actions the phone service of Omaguru is closed.

​Order Omaguru for a home visit