When your phone requests a PUK code

If the PIN code is entered incorrectly three times, the phone requests a PUK code. As the owner of the subscription, you can easily find your PUK code in OmaElisa.

PUK code free of charge via OmaElisa

  1. Log in OmaElisa.
  2. Select Products and orders and choose the right subscription.
  3. Check your PUK code.

Exceptional situations