Frequently asked questions and answers about our services.
When your phone requests a PUK code
Saunalahti Prepaid instructions
Information regarding Elisa's invoices
Welcome to use Elisa’s Saunalahti mobile phone subscription
Manage your services easily in OmaElisa.
Number transfer from another operator
Ordering and activating a new SIM card
Orders, deliveries and cancellations
How to change ownership of different subscriptions?
Information about deposit
Customer service prices
Elisa Viihde usernames and PIN codes
Elisa Viihde channels
Help with problems regarding Elisa Viihde
How to return your Elisa Viihde devices