Frequently asked questions and answers about our services.
When your phone requests a PUK code
Saunalahti Prepaid instructions
Information about invoices from Elisa
Getting started with an Elisa Saunalahti subscription
Manage your services easily in OmaElisa.
Transferring a number from another operator
Ordering and activating a new SIM card
Orders, deliveries and cancellations
How to change ownership of a subscription?
Information about security deposits
Customer service prices
Elisa Viihde usernames and PIN codes
Elisa Viihde channels
Help with problems regarding Elisa Viihde
How to return your Elisa Viihde devices