On this page you will find instructions for how to change ownership of different subscriptions. You can order a change of contracting party for a telephone, mobile broadband or fixed broadband subscription for free through OmaElisa! For other Elisa and Elisa Saunalahti services and subscriptions you will find instructions further below.
Change the contracting party free of charge through OmaElisa. Login OmaElisa >
After placing the order, the new contracting party will receive information about confirming the order through a separate link by text message and e-mail. The order may also be confirmed through the new contracting party’s OmaElisa.
Changing the contracting party through OmaElisa does not require power of attorney. |
After the current contracting party has placed an order
The new contracting party receives a text message link to a separate confirmation page (you can also find the link in the notification you received by e-mail or letter). The time limit for approval is one month. You can approve the change of contracting party through the link or through OmaElisa.
Approving the change of contracting party through a text message link:
Alternative approval of change of contracting party through OmaElisa:
The change will become effective the day after the recipient has confirmed the order. With the change of contracting party, Elisa will check the new contracting party’s information (address, credit and payment history), so the change may take longer. A delay may be due to a discrepancy in the address information, for example. If there is an obstacle to transferring the subscription, the subscription’s new contracting party shall be informed in writing.
The new contracting party automatically becomes the user of a talk or mobile broadband subscription. You can change user information easily through OmaElisa after the change of contracting party has become effective.