Refunding of the deposit requires that the invoices of Elisa have been paid and that the grounds for the deposit have ceased to exist. Deposit can refunded followingly:
- Devices: At the earliest after half of the total price of the device has been paid, you can order a final invoice from OmaElisa. After that the deposit can be allocated to the final invoice.
- Other contracts: At the earliest after a year has passed. You can ask for a deposit refund from our customer service.
If you want, you can use the deposit for future invoices too, meaning that the deposit isn’t refunded but it stays at Elisa and covers your invoices until the money has all been used.