Elisa and Saunalahti settings for iPad & iPhone (iOS) - Elisa ja Saunalahti asiakaspalvelu

Elisa and Saunalahti settings for iPad & iPhone (iOS)

We have gathered here instructions on how to check internet and MMS settings on your iPhone/iPad. Check your settings if you are having trouble using internet or sending MMS.

Tip! You can easily adjust your phone settings with the help of our illustrated manuals. If you speak Finnish or prefer using illustrated instructions, go here and start by selecting your phone model. We provide instructions for the most common device models.

APN (Access Point Name) is the setting that enables the use of internet.

 

iPad settings

If you receive a pop up window saying Could not activate cellular data network on your iPad, you do not have the correct internet settings on your device. You can enter the correct settings as follows:

  1. Choose Settings > Mobile data.
  2. Make sure that Mobile data is enabled and after that press APN settings.
  3. Make sure that the APN settings are correct.
  Saunalahti (old SIM card)* Elisa/Saunalahti SIM card**or Saunalahti Prepaid
APN internet.saunalahti internet

* Saunalahti (old SIM card) = SIM card serial number begins with 00000.

** Elisa/Saunalahti SIM card = SIM card serial number begins with 1.

We recommend that you restart your iPad after entering the settings.

 

iPhone settings

  1. Choose Settings > Mobile network > Mobile data. Make sure that mobile data is enabled.
  2. In the same menu choose Mobile data network.
  3. Make sure that the APN settings are right.
  Saunalahti (old SIM card)* Elisa/Saunalahti SIM card** or Saunalahti Prepaid
APN internet.saunalahti internet

* Saunalahti (old SIM card) = SIM card serial number begins with 00000.

** Elisa/Saunalahti SIM card = SIM card serial number begins with 1.

We recommend that you restart your iPhone after entering the settings.

 

MMS settings

You need MMS settings for sending multimedia messages, ie. messages with pictures.

  1. You can check the MMS settings in the same place as internet settings
  2. Make sure that the MMS settings are right:

Have you changed your SIM card lately? When the SIM card serial number begins with 1, use Elisa settings (apn mms).

Settings Saunalahti (old SIM card)* Elisa/Saunalahti SIM card** or Saunalahti Prepaid
APN mms.saunalahti.fi mms
Username none none
Password none none
MMSC mms.saunalahti.fi:8002 http://mms.elisa.fi
MMS proxy 62.142.4.197:8080 213.161.41.57
Max. MMS size limit 512000 512000
MMS UA Prof URL: mms.saunalahti.fi mms

*Saunalahti (old SIM card) = SIM card serial number begins with 00000.

**Elisa/Saunalahti SIM card = SIM card serial number begins with 1.

Please restart your phone after entering the correct settings. It is a good idea to send a MMS message first to yourself in order to find out if the service is working correctly.

 

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