Settings for Android and iOS - Elisa ja Saunalahti asiakaspalvelu

Settings for Android and iOS

We have gathered here instructions on how to check internet and MMS settings on your phone. Check your settings if you are having trouble using internet or sending MMS. Our SIM cards withhold the correct internet and MMS settings, so they are usually automatically right when you start using your new phone.

Tip! You can easily adjust your phone settings with the help of our illustrated manuals. If you speak Finnish or prefer using illustrated instructions, go here and start by selecting your phone model. We provide instructions for the most common device models.

 

Internet settings for Android

If you have made changes to the settings or if your Android phone doesn't have the correct internet settings by default, you can enter the correct settings according to the following instructions. Please note that the menus might be different in each phone and Android version.

Open Settings > Wireless and Network settings / Connections > (More)> Mobile Networks > Access Point Names

If you have entered the correct settings but the internet connection is still not working, activate dataroaming. Please note that while abroad, dataroaming might cause you extra charges.

Adding a new Access point

At the top of the page, or possibly in a menu if your phone has a menu button, press the plus sign or ADD to bring up the "Edit access point" screen. Internet and MMS settings both need to have their own Access Points.

Internet settings

Setting Saunalahti (old SIMcard)* Elisa/Saunalahti SIM card** or Saunalahti Prepaid
Name Saunalahti Internet Elisa Internet
APN internet.saunalahti internet
Proxy none none
Port none none
Username none none
Password none none
Server none none
MMSC none none
MMS-proxy none none
MMS-port none none
MCC 244 244
MNC 21 05
Authentication type none PAP or none
APN type default,supl default, supl
APN protocol IPv4 IPv4
Data Bearer undefined undefined

* Saunalahti (old SIM card) = SIM card serial number begins with 00000.

** Elisa or Saunalahti SIM card = SIM card serial number begins with 1.

Please restart your phone after entering the correct settings.

MMS settings for Android

If you have made changes to the settings or if your Android phone doesn't have the correct MMS settings by default, you can enter the correct settings according to the following instructions. You need MMS settings for sending multimedia messages.

Have you changed your SIM card lately? When the SIM card serial number begins with 1, use Elisa settings (apn mms).

Setting Saunalahti (old SIMcard)* Elisa/Saunalahti SIMcard** or Saunalahti Prepaid
Name Saunalahti MMS Elisa MMS
APN mms.saunalahti mms
Proxy none none
Port none none
Username none none
Password none none
Server none none
MMSC http://mms.saunalahti.fi:8002/ http://mms.elisa.fi
MMS-proxy 62.142.4.197 213.161.41.57
MMS-port 8080 80
MCC 244 244
MNC 21 05
Authentication type PAP PAP
APN type mms mms
APN protocol IPv4 IPv4
Data Bearer undefined undefined

* Saunalahti (old SIM card) = SIM card serial number begins with 00000.

** Elisa or Saunalahti SIMcard = SIM card serial number begins with 1.

Please restart your phone after entering the correct settings.

Internet settings for iPad

If you receive a pop up window saying Could not activate cellular data network on your iPad, you do not have the correct internet settings on your device. You can enter the correct settings as follows:

  1. Choose Settings > Mobile data.
  2. Make sure that Mobile data is enabled and after that press APN settings.
  3. Make sure that the APN settings are correct.
  Saunalahti (old SIM card)* Elisa/Saunalahti SIM card**or Saunalahti Prepaid
APN internet.saunalahti internet

* Saunalahti (old SIM card) = SIM card serial number begins with 00000.

** Elisa/Saunalahti SIM card = SIM card serial number begins with 1.

We recommend that you restart your iPad after entering the settings.

Internet settings for iPhone

  1. Choose Settings > Mobile network > Mobile data. Make sure that mobile data is enabled.
  2. In the same menu choose Mobile data network.
  3. Make sure that the APN settings are right.
  Saunalahti (old SIM card)* Elisa/Saunalahti SIM card** or Saunalahti Prepaid
APN internet.saunalahti internet

* Saunalahti (old SIM card) = SIM card serial number begins with 00000.

** Elisa/Saunalahti SIM card = SIM card serial number begins with 1.

We recommend that you restart your iPhone after entering the settings.

MMS settings for iOS

You need MMS settings for sending multimedia messages, ie. messages with pictures.

  1. You can check the MMS settings in the same place as internet settings
  2. Make sure that the MMS settings are right:

Have you changed your SIM card lately? When the SIM card serial number begins with 1, use Elisa settings (apn mms).

Settings Saunalahti (old SIM card)* Elisa/Saunalahti SIM card** or Saunalahti Prepaid
APN mms.saunalahti.fi mms
Username none none
Password none none
MMSC mms.saunalahti.fi:8002 http://mms.elisa.fi
MMS proxy 62.142.4.197:8080 213.161.41.57
Max. MMS size limit 512000 512000
MMS UA Prof URL: mms.saunalahti.fi mms

*Saunalahti (old SIM card) = SIM card serial number begins with 00000.

**Elisa/Saunalahti SIM card = SIM card serial number begins with 1.

Please restart your phone after entering the correct settings. It is a good idea to send a MMS message first to yourself in order to find out if the service is working correctly.

 

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