Exceptional opening hours of Elisa’s customer service - Elisa ja Saunalahti asiakaspalvelu

Exceptional opening hours of Elisa’s customer service

On this page you can take a look at the exceptional opening hours of our customer service. All the contact details for our customer service can be found at elisa.fi/customerservice.

Here are the opening hours of our customer service and Omaguru service during the Holiday season of 2020-2021:

Christmas 2020

  • Our contact center is closed. (Fault and incident reports, as well as PUK code queries 24 hours a day)
  • Customer service chat in OmaElisa is open from 9 am to 5 pm.
  • Omaguru service is closed.

28.-31.12.2020 (week 53)

  • Our contact center is open from 9 am to 5 pm.
  • Customer service chat in OmaElisa is open from 9 am to 5 pm.

New Year's Day, 1 January 2021

  • Our contact center is closed. (Fault and incident reports, as well as PUK code queries 24 hours a day)
  • Customer service chat in OmaElisa is open from 9 am to 5 pm.
  • Omaguru service is closed.

Epiphany, 6 January 2021

  • Our contact center is closed. (Fault and incident reports, as well as PUK code queries 24 hours a day)
  • Customer service chat is open from 9 am to 5 pm.
  • Omaguru service is closed.
     

Fault and incident reports 24 hours a day

We are monitoring fault reports and notifications of lost devices 24 hours a day, every day. In the case of a fault, please call us when you are located next to the equipment and/or the connection in question.

010 190 240 

(mobile call charge/local network charge)

Elisa's stores and sales outlets

You can find the opening hours of our shops at elisa.fi/myymalat (FI).

 

You can take care of your subscriptions and invoice-related matters through OmaElisa without queuing and without any extra cost at the time that suits you best! OmaElisa also serves you in English.

 

Haluatko säästää aikaa ja vaivaa?

Anna asiantuntijan hoitaa homma puolestasi.

Se on helppoa! Yksi soitto Elisan Omagurulle riittää. Olemme apunasi arkisin klo 8 - 21 ja lauantaisin 9 - 17.

(2,50 €/puhelu + 2,50 €/alkava min + mpm)

Miksi Omaguru?

  • Helppoa, nopeaa ja vaivatonta!
  • Elisan parhaat kodin tietotekniikan asiantuntijat palveluksessasi
  • Sinun ei tarvitse osata itse, koska Omaguru voi ottaa etäyhteyden laitteeseesi
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