Restart your set-top box by unplugging the power cord for about 10 seconds. Plug in the power cord again and wait for the set-top box to start. When the picture returns to the television, wait a couple of minutes and check the channel list again.
If needed, reset the default settings for the set-top box as follows:
Resetting the default settings can be done by selecting from the set-top box remote control MENU and then Asetukset (settings), Digiboksin tiedot (set-top box information), Asetusten palautus (reset settings), Palauta tehdasasetukset (reset default settings).
The difference in resetting the factory settings in comparison with other Elisa Viihde set-top boxes is that the reset is secured with a child safety lock PIN code that the user sets themselves when starting to use the set-top box.
If you have forgotten the child safety lock PIN code and you cannot reset the default settings from the menu, you can also do the reset by pressing the power button on the front side of the set-top box 5 times in a row.
- If the channels are still not updated on the list, please contact our customer service