Basic values important to Elisa include the confidentiality of customer data and communication, as well as protecting the privacy of customers in all of the company's operations. When handling our customers’ personal data, we follow Finnish legislation, orders and instructions from the authorities and good data processing practices.
Elisa registers information that the Customers provides about themselves during registration. Elisa can also register other information about customers according to the Personal Data Act. The information can be processed and used for purposes related to the Content service, for research activities, and for directing advertising and direct marketing from Elisa and its business partners based on customer information through Elisa's webpages related to the Content service or Elisa's other services and means of communication, without delivering any personal data to an outside party. Regardless of the above, Elisa may submit information to technical content protection suppliers concerning the Customer that is necessary for verifying the Customer's right to use the Content Service. Elisa may collect the Customer's personal identity number, combine customer information and identification information included in various content, and store this information for the purpose of implementing the Customer's and Elisa's rights and obligations.
Elisa may collect information on the use of websites and applications with the help of cookies or similar techniques, and Elisa's servers may collect similar information when the user logs in to a website or application. Depending on the features of the website or application, this information may either be anonymous or associated with the user.