An eSIM is a built-in SIM card in your phone or other smart device that works like a traditional SIM card. eSIM also makes it easy to subscribe remotely, without having to change your device's SIM card.
An eSIM is a built-in SIM card in your phone or other smart device that works like a traditional SIM card. eSIM also makes it easy to subscribe remotely, without having to change your device's SIM card.
Elisa Rinnakkaisliittymä (multiSIM) allows you to connect your smartwatch to the mobile network without the watch being connected to your phone. With a parallel connection, you get the same phone number on both your phone and your smartwatch. Find out more in the online shop.
You can select either a regular eSIM or a 5G+ eSIM. We recommend selecting a 5G+ eSIM for devices that support 5G+ networks (5G SA network, independent 5G), to ensure you get all 5G+ network features. 5G+ eSIM does not work in older devices, but a regular eSIM works in all devices that support eSIM.
When you subscribe to a connection, you can also order number portability. eSIM does not affect your phone number and you can transfer it from one operator to another if you wish. Once you have subscribed, you will receive an email with instructions on how to activate your eSIM.
| Elisa's eSIM is also available for Apple Watch, Samsung and Huawei watches. Read more in the online shop. |
Devices that support 5G+ eSIM:
For eSIM to work on your device, it must be activated using the QR code found in OmaElisa. Before activation, make sure that your device has the latest software version from your device provider and that it is connected to the internet (wifi/mobile data).
If you have subscribed to a new number, you can start using your eSIM as soon as you receive the set-up instructions below in your email.Here's how to download and activate your eSIM on your smart device:
iPhone/iPad
If an "Uncertified mobile subscription" pop-up message appears during the download, you can ignore it and it will not affect your subscription or your phone. The message appears because Elisa's eSIM is not Apple-certified at the moment.
For more instructions on activating and using eSIM, visit the Apple website.
Samsung Galaxy Watch
When you enable eSIM on your Samsung Galaxy Watch, you will need a second smart device (such as a phone) to help you set up eSIM and a new app to manage your smartwatch.
If necessary, see your device's user manual for further instructions.
If necessary, you can reload your eSIM on the same device using the QR code in OmaElisa, for example if you accidentally delete your eSIM profile from your device.
The QR code can be found in OmaElisa like this:
If you change your device and the new device also supports eSIM, you will need to order a SIM card replacement to the new eSIM from OmaElisa. This will give you a new QR code to download and activate the eSIM on your new device.
Mikäli sinulla on ongelmia eSIM:n käyttöönotossa, varmista seuraavat asiat:
You can buy a prepaid eSIM from us at: lataa.elisa.fi/esim You can choose the package and balance you want and pay for the top-up when you order.
How is eSIM different from a traditional SIM card?
What does an eSIM cost?
The eSIM does not cost anything extra. We will charge you according to the price list for opening a connection and for actions such as changing a card or issuing a PUK code.
If I subscribe to an eSIM from Elisa, can I switch to another operator?
Using an eSIM is no different from using a traditional SIM card to switch operators. You can change operator if you wish, as you did before.
Will my phone number remain the same if I use eSIM and want to transfer my subscription from another operator to Elisa?
Using an eSIM is no different from using a traditional SIM card in terms of your phone number. eSIM does not affect your phone number and you can transfer it from one operator to another if you wish.
Can I use a physical SIM card and an eSIM at the same time?
The possibility of using a traditional SIM card and eSIM simultaneously depends on the device. Always check with the device manual or the device manufacturer to be sure.
Can I have several eSIM subscriptions on my device at the same time?
Some devices allow you to load more than one eSIM profile, but you can only use one eSIM at a time. See your device's user guide for more instructions on managing your connection settings.
Does eSIM work abroad?
A subscription opened for an eSIM will work abroad in the same way as an Elisa subscription with a traditional SIM card.
Is an eSIM as secure as a regular SIM card?
The security of using an eSIM is no different from using a traditional SIM card. eSIM is therefore as secure as a physical SIM card.
I need a new eSIM, how do I get one and how much will it cost?
From OmaElisa, it is possible to subscribe to the exchange of a traditional SIM card for an eSIM and the exchange of an eSIM for an eSIM, for example when changing your device. For SIM card replacement, we charge a fee according to our customer service price list.
I enabled eSIM on my watch and the battery is draining fast - why?
If you've set your watch to use mobile data, it may run out of battery faster than if you're on a wireless network or connected to your phone via bluetooth. We recommend that to save battery power, you connect your watch to your phone or wireless network via Bluetooth whenever possible.