OmaElisa is an app for owners of Elisa subscriptions and services. With the OmaElisa app, you can follow your invoices, subscription usage and manage your Elisa services.
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OmaElisa app
New in the OmaElisa app
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Frequently asked questions about the OmaElisa app
You log in to the app every time you use it. You can sign in to the OmaElisa app using:
- Fingerprint or facial recognition
- Bank credentials
- Elisa ID (email address)
- Mobile certificate
If you don’t yet have an Elisa ID, you can create one on the OmaElisa login page.
What do fingerprint and facial recognition mean?
Fingerprint and facial recognition (Face ID) are biometric authentication methods used in the OmaElisa app for secure access. Fingerprint recognition scans and compares your fingerprint to a stored version, while facial recognition analyzes facial features such as the eyes, nose, and mouth to verify identity.
How to enable fingerprint or facial recognition?
You can activate these features anytime in the OmaElisa app under More > Settings > Fingerprint and face recognition.
As a user of the OmaElisa app, you can subscribe to push notifications about incoming invoices, important prize draws, and offers, which will be sent directly to your smartphone or tablet.
You can choose which notifications you want to receive:
- Elisa Etuohjelma: Get information about the Elisa Etuohjelma and its benefits and offers.
- New invoice: You will receive notifications about new invoices.
- Offers and Lotteries: You will receive information about new offers and lotteries.
- Customer relationship: Notifications about current issues related to products and the app.
How do I activate notifications?
Open the OmaElisa app and select More > Settings > Notifications. Accept the notifications you want to receive. You can also change your notification settings there later.
With OmaElisa app you can, for example
- Browse the invoice balance and call itemizations of your subscriptions
- View the invoicing situation of your subscriptions and Elisa products and services (open and paid invoices)
- Pay invoices and apply for extended payment time, if needed
- Change the block services for your subscriptions (text message and mobile payment blocks, call blocks, abroad usage blocks)
- Check the PUK code for your subscription
- Close your subscription temporarily
- Check information on disruptions in Elisa's services
- View and change the PIN code or change password for Elisa Viihde services (elisaviihde.fi and the Elisa Viihde app)
- Measure the speed of your broadband connection
- Check your personal offers in OmaElisa
In the OmaElisa app you can only see information about the subscriptions and services of which you are a named owner.
OmaYhteisö (FI) is a place for everyone interested in Elisa’s products and services.