Frequently asked questions
Find answers to your questions about our subscriptions and service!
Customer Service - How can we help you?
We are happy to announce that we have set up a Ukrainian speaking toll-free customer service on tel. 0800 92055 Mon-Fri from 9 am to 3 pm.
Ми раді повідомити, що ми створили безкоштовну україномовну службу обслуговування клієнтів за тел. 0800 92055 Пн-Пт з 9:00 до 15:00.
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OMAELISA – EASY SELF-SERVICE 24/7
Contact Elisa's consumer customer service
Customer service – call us or book a call time
010 190 240
(mobile call charge / local network charge, incl. queuing time)Open Mon-Fri 8 am - 6 pm and by booking a call time Mon-Fri 8.30 am - 8 pm.
Exceptional opening hoursDisruption/fault reports and PUK code requests 24 h. If you are calling because of a disruption, please have your device and/or connection nearby.
Order online or visit Elisa's store
Our knowledgeable salespeople will help you find the right equipment and connections for you.
Omaguru – IT specialists at your service
Personal help for your information technology problems, over the phone or at your home!
0600 900 70
(3 €/call + 3 € starting min + mobile call charge)Open Mon-Fri 8 am - 8 pm, Sat 9 am - 5 pm.
Exceptional opening hours