More internet usage in EU and EEA countries as of 15 June 2020

The EU and EEA countries are: Austria, Belgium, Bulgaria, Croatia, Cyprus (Greece), the Czech Republic, Denmark, Estonia, France, French Guyana, Germany, Gibraltar, Greece, Guadeloupe, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg,  Malta, Martinique, Mayotte, Norway, Poland, Portugal (including Madeira and the Azores), Réunion, Romania, Slovakia, Slovenia, Spain (including the Canary Islands), Sweden, the United Kingdom, and the Vatican.

EU and EEA pricing also applies to the UK and Gibraltar for the time being. We will notify you in advance of any changes via our website.

Some subscriptions also include unlimited data usage in the Nordic and Baltic countries. You can see your subscription details from OmaElisa. The Nordic and Baltic countries are: Sweden, Norway, Denmark, Estonia, Latvia and Lithuania

If your internet use in the EU and EEA countries exceeds the amount provided for in your monthly fee, the cost is €3.72 per GB of additional usage. You will also receive a text message from us when you have used up the monthly roaming data included in your subscription.  

The Roaming price list  shows the price for data use in each country. Check the Roaming price list here >> (in finnish)

You can easily check the data usage of your subscription through OmaElisa.

1. Log in to OmaElisa.
2. From the list, choose the subscription whose data usage you want for check.
3. To check data and call itemisation, select Data and call details.
4. To see the EU data transfer amount for which there is no extra charge, select EU data transfer volume with no additional charges.

When you’re abroad, you will receive a text message from us when you have used up then monthly roaming data included in your subscription.

If your subscription includes unlimited data usage in the Nordic and Baltic countries, you can use the internet in Sweden and Estonia as much as in Finland.

If you do not have unlimited data usage in the Nordic and Baltic countries, your monthly fee includes a certain amount of data usage in the EU and EEA countries. You can see the amount of data usage in your subscription for the EU and EEA countries from OmaElisa.

For the time being, pricing in EU and EEA countries also applies to the UK. We will notify you in advance of any changes via our website.

The amount depends on how much you use your phone to access the internet, for example, by reading email, using map apps or social media. For instance, watching videos consumes more data than listening to music.

2 Gt of data usage abroad corresponds to about

• three hours of video watching on the internet,
• 1,000 website visits,
• 60,000 WhatsApp messages,
• or 400 images uploaded to internet.

In order to be able to use the data transfer capacity included in your subscription in EU and EEA countries, your subscription must not have international data transfer blocking enabled. Blocks on data transfer for your subscription can be checked through OmaElisa:

1. Log in to OmaElisa.
2. After logging in, select your subscription number from the menu on the left.
3. Click on the tab for blocks on usage (Usage blocks) and use the edit function (Edit) to disable blocks if necessary. The change will be updated in the system in a few minutes.
4. Make sure that data transfer is also enabled in your phone’s settings.

In the future, we will offer you even more care-free data usage in Europe. At the same time, we comply with the EU Roaming Regulation, which provides for a certain amount of data usage in EU and EEA countries in the monthly subscription fee. The data usage included in the monthly fee in the EU and EEA countries depends on the normal monthly fee for the subscription. For this reason, the amount of data available varies between subscriptions.

The data usage included in the monthly fee for the EU and EEA countries depends on the standard monthly subscription fee, and therefore the amount of data transfer available varies between differently-priced subscriptions.