How can we help you?
We recommend:
Saunalahti Prepaid
When your phone requests a PUK code
Information about deposit
Elisa ID and password for OmaElisa
Elisa Customer Service
Billing - Subscription changes - Fault reports
Need help? Elisa Customer Service will help you.
To Customer Service
OMAGURU
Installations - Settings - User guidance
Get personal assistance in technical problems!
omaguru help here
Elisa Customer Service
Billing - Subscription changes - Fault reports
Need help? Elisa Customer Service will help you.
To Customer Service
OMAGURU
Installations - Settings - User guidance
Get personal assistance in technical problems!
omaguru help here
Here we have gathered answers to your questions about our services.
The most common instructions
Elisa ID and password for OmaElisa
Ordering and activating a new SIM card
When your phone requests a PUK code
How to use Saunalahti Prepaid?
Broadband activation
Disruptions in your connections?
Guide to using e-invoice
OmaElisa and customer service prices
Elisa ID and password for OmaElisa
OmaElisa app
Customer service prices
Questions about our invoices?
Information about deposit
Guide to using e-invoice
Make a payment plan and pay your invoice later
Why is the total amount of my invoice different than usual?
Paying my invoices
What options do I have to receive and pay invoices?
S Group's Bonus
Tips and hints
Orders, deliveries and order cancellations
Cancellation of Elisa's services and subscriptions
Transferring a subscription to another contracting party
Saunalahti Prepaid instructions
Ordering and activating a new SIM card
When your phone requests a PUK code
Broadband activation
Elisa Viihde channels
Elisa Viihde usernames and PIN codes
Phishing via scam messages
Settings and troubleshooting
Disruptions in your connections?
Help with problems regarding Elisa Viihde
Device Maintenance
Settings for Android and iOS
All instructions